We regret to inform you that due to an unexpected cooling issue at our Nuremberg Data Center,

- Some Websites are not avaliable

- accessing Customer Control Panel is not possible

- E-Mail Server is now avaliable.

our technicians are actively addressing. We regret any inconvenience caused and appreciate your patience as we work to resolve this matter.

[UPDATE 02.09.2024 11:17]

Our technicians are still working on resolving the issue. We kindly ask for your patience and we sincerely apologize for the inconvenience

The next update will be published at 1.00 pm CET.

[UPDATE 02.09.2024 13:06]

We regret to inform you that our technicians are still working on resolving the issue. We kindly ask for your patience and we sincerely apologize for the inconvenience

The next update will be published at 4.00 pm CET.

[UPDATE 02.09.2024 14:26]

Our technicians are actively working on resolving these issues, but there is currently no estimated time for resolution. We kindly ask that you refrain from creating new tickets during this time. We apologize for the inconvenience and appreciate your patience.

We will provide you with continued updates here

[UPDATE 02.09.2024 17:46]

Mailserver https://taube.lukas.design/webmail is now online and avaliable. Thank you for your patience.

We would like to inform you that our technicians are continuing to work diligently on fully resolving the issue. 

Below is the list of the affected services:

 - Some servers may be unreachable.

- Accessing the Customer Control Panel might be unavailable.

- Object Storage in the EU may be inaccessible.

 Updates regarding the issue will follow shortly. We apologize for the inconvenience and appreciate your patience. 

[UPDATE 03.09.2024 20:14]

The incident has been resolved. All servers are accessible again. We apologize for the inconvenience and appreciate your patience. If you still can’t access your server, please reach out to our customer support.